The customer can choose to cancel an order any time before their order is dispatched. The order cannot be canceled once it’s dispatched. However, the customer may choose to reject it at the doorstep.
The time window for cancellation varies based on different categories and the order cannot be canceled once the specified time has passed.
In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged. The details about the time window mentioned on the product details page or order confirmation page.
In case of any cancellation from us due to unforeseen circumstances, a full 100% refund will be initiated for prepaid orders.
FenghuiIndia.In can decide how many orders can be cancelled by customer in a given period.
FenghuiIndia.In has the right to accept the cancellation of any order and reserves the right to waive off or modify the time window or cancellation fee from time to time.
Do read all sections carefully to understand the conditions and cases under which cancellations, replacements, returns or refunds will be accepted.